An organizational crisis is any time that there is a systemic failure of some portion of
the organization to meet operational requirements. A crisis may be precipitated by a
wide range of events: a reorganization; a change in strategy, personnel, procedures,
customers/clients, location or weather;. a merger/acquisition; a bankruptcy/down-sizing;
or simply passing through a growth threshold. In most cases, the outcome of the event
is the loss of operational focus as personnel address other concerns.
Regaining operational focus is a two step process. One step to get the positive
attention of the personnel and the other step to address the event that set off the crisis.
Of the two steps, getting the positive attention of the personnel is often downplayed
with the result that the crisis is prolonged.
MCS is experienced in turning around client operations in stress situations.
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